{"id":7166,"date":"2026-06-24T17:27:00","date_gmt":"2026-06-24T15:27:00","guid":{"rendered":"https:\/\/creationsdelodie.com\/right-of-withdrawal\/"},"modified":"2026-07-02T11:35:27","modified_gmt":"2026-07-02T09:35:27","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"\n\n  <div class=\"banner has-hover\" id=\"banner-1445262768\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img decoding=\"async\" width=\"1920\" height=\"960\" src=\"https:\/\/creationsdelodie.com\/wp-content\/uploads\/2025\/11\/banner-creationsdelodie-13.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-995813246\" class=\"text-box banner-layer x85 md-x85 lg-x85 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-1680625570\" class=\"text\">\n\t\t\n\n<h3 class=\"uppercase\"><strong>Withdrawal form<\/strong><\/h3>\n<p>In accordance with Articles L.221-18 et seq. of the Consumer Code, you have a period of 14 days from receipt of your order to exercise your right of withdrawal.<\/p>\n<p>Personalized, custom-made, or made-to-specification products are not eligible for the right of withdrawal, in accordance with Article L.221-28 of the Consumer Code.<\/p>\n<p>After submitting this form, an acknowledgment of receipt will be automatically sent to you by email.<\/p>\n\t\t\n<style>\n#text-1680625570 {\n  color: rgb(109, 77, 42);\n}\n#text-1680625570 > * {\n  color: rgb(109, 77, 42);\n}\n<\/style>\n\t<\/div>\n\t\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-995813246 {\n  width: 60%;\n}\n#text-box-995813246 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1445262768 {\n  padding-top: 266px;\n}\n#banner-1445262768 .banner-bg img {\n  object-position: 0% 100%;\n}\n<\/style>\n  <\/div>\n\n\n\n\t<section class=\"section\" id=\"section_15115611\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1810345987\">\n\n\n\t<div id=\"col-697993250\" class=\"col medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1019961432\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f7082-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"7082\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/7166#wpcf7-f7082-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"7082\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f7082-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col small-12\">\n\t\t<h3>Order information\n\t\t<\/h3>\n\t\t<p>Please complete the information below so that we can process your request as soon as possible.\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col medium-6 small-12\">\n\t\t<p><label>Your firstname and lastname *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nom-prenom\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nom-prenom\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col medium-6 small-12\">\n\t\t<p><label>E-mail address *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col medium-6 small-12\">\n\t\t<p><label>Order number *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"numero-commande\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"#12345\" value=\"\" type=\"text\" name=\"numero-commande\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col medium-6 small-12\">\n\t\t<p><label>Is the product personalized? *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"personnalise\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"personnalise\"><option value=\"\">Choose...<\/option><option value=\"Yes\">Yes<\/option><option value=\"No\">No<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col medium-6 small-12\">\n\t\t<p><label>Order date *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-commande\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"date-commande\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col medium-6 small-12\">\n\t\t<p><label>Date of receipt *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-reception\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"date-reception\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col small-12\">\n\t<hr \/>\n\t\t<h3>Your request\n\t\t<\/h3>\n\t<\/div>\n\t<div class=\"col medium-6 small-12\">\n\t\t<p><label>Reason for your request *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"motif-demande\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"motif-demande\"><option value=\"I wish to exercise my right of withdrawal\">I wish to exercise my right of withdrawal<\/option><option value=\"Product received damaged\">Product received damaged<\/option><option value=\"Product not as described\">Product not as described<\/option><option value=\"Order error\">Order error<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col small-12\">\n\t\t<p><label>Product(s) concerned *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"produits\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Indicate the product(s) to which your request relates.\" name=\"produits\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col small-12\">\n\t\t<p><label>Additional information (optional)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"commentaire\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"You can add any useful information regarding your request.\" name=\"commentaire\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col small-12\">\n\t\t<p><label>Attach a photo (optional)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"photo\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"photo\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col small-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptation\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptation\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I confirm that I am exercising my right of withdrawal in accordance with the applicable legal provisions.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col small-12\">\n\t\t<div class=\"cf7-information\">\n\t\t\t<p><strong>Important Information<\/strong>\n\t\t\t<\/p>\n\t\t\t<p>Products that are personalized or made to your specifications are excluded from the right of withdrawal in accordance with Article L.221-28 of the Consumer Code.\n\t\t\t<\/p>\n\t\t\t<p>Your request will be reviewed upon receipt. If it is accepted, we will provide you with return instructions via email.\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col small-12\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button primary\" type=\"submit\" value=\"Submit my withdrawal request\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"243\"\/><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n\/* ]]> *\/\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-876885383\" class=\"col medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_15115611 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7166","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Right of withdrawal - Cr\u00e9ations d&#039;Elodie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Right of withdrawal - Cr\u00e9ations d&#039;Elodie\" \/>\n<meta property=\"og:url\" content=\"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/\" \/>\n<meta property=\"og:site_name\" content=\"Cr\u00e9ations d&#039;Elodie\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100093173873625\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-02T09:35:27+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/creationsdelodie.com\\\/en\\\/right-of-withdrawal\\\/\",\"url\":\"https:\\\/\\\/creationsdelodie.com\\\/en\\\/right-of-withdrawal\\\/\",\"name\":\"Right of withdrawal - Cr\u00e9ations d&#039;Elodie\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/creationsdelodie.com\\\/#website\"},\"datePublished\":\"2026-06-24T15:27:00+00:00\",\"dateModified\":\"2026-07-02T09:35:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/creationsdelodie.com\\\/en\\\/right-of-withdrawal\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/creationsdelodie.com\\\/en\\\/right-of-withdrawal\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/creationsdelodie.com\\\/en\\\/right-of-withdrawal\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/creationsdelodie.com\\\/en\\\/cute-shop\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Right of withdrawal\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/creationsdelodie.com\\\/#website\",\"url\":\"https:\\\/\\\/creationsdelodie.com\\\/\",\"name\":\"Cr\u00e9ations d&#039;Elodie\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/creationsdelodie.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Right of withdrawal - Cr\u00e9ations d&#039;Elodie","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/","og_locale":"en_US","og_type":"article","og_title":"Right of withdrawal - Cr\u00e9ations d&#039;Elodie","og_url":"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/","og_site_name":"Cr\u00e9ations d&#039;Elodie","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=100093173873625","article_modified_time":"2026-07-02T09:35:27+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/","url":"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/","name":"Right of withdrawal - Cr\u00e9ations d&#039;Elodie","isPartOf":{"@id":"https:\/\/creationsdelodie.com\/#website"},"datePublished":"2026-06-24T15:27:00+00:00","dateModified":"2026-07-02T09:35:27+00:00","breadcrumb":{"@id":"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/creationsdelodie.com\/en\/right-of-withdrawal\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/creationsdelodie.com\/en\/cute-shop\/"},{"@type":"ListItem","position":2,"name":"Right of withdrawal"}]},{"@type":"WebSite","@id":"https:\/\/creationsdelodie.com\/#website","url":"https:\/\/creationsdelodie.com\/","name":"Cr\u00e9ations d&#039;Elodie","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/creationsdelodie.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/creationsdelodie.com\/en\/wp-json\/wp\/v2\/pages\/7166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/creationsdelodie.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/creationsdelodie.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/creationsdelodie.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/creationsdelodie.com\/en\/wp-json\/wp\/v2\/comments?post=7166"}],"version-history":[{"count":5,"href":"https:\/\/creationsdelodie.com\/en\/wp-json\/wp\/v2\/pages\/7166\/revisions"}],"predecessor-version":[{"id":7174,"href":"https:\/\/creationsdelodie.com\/en\/wp-json\/wp\/v2\/pages\/7166\/revisions\/7174"}],"wp:attachment":[{"href":"https:\/\/creationsdelodie.com\/en\/wp-json\/wp\/v2\/media?parent=7166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}