Last updated: 11/11/2025

PREAMBLE

The purpose of this privacy policy is to inform users of the Site  creationsdelodie.com  about how their personal data is collected, processed and used, as well as their rights relating to this data.

 

1. IDENTITY OF THE DATA CONTROLLER

The data controller is  Élodie Schlegel – Créationsdélodie, micro-enterprise / sole proprietorship, whose registered office is located at 6 Rue Claude Seiter 57570 Beyren-les-sierck, and can be contacted at the email address contact@creationsdelodie.com.

 

2. PROCESSING OF USER DATA

This policy applies to all users of the Site, whether they are simple visitors, prospects or customers.

The data controller ensures that only data strictly necessary for the purposes for which it is collected and processed is collected.

2.1. Time of data collection

The data controller may collect personal data:

  • During the visit to the Site;
  • When using the features and services offered;
  • During exchanges via the contact form;
  • When purchasing products on the Site;
  • During registration, creation or update of the user account.

 

2.2. Nature of the data collected

The personal data collected may include:

  • Identification data : name, surname, email, postal address, telephone;
  • User account management and security data : email, password (encrypted);
  • Data related to the business relationship : order number, invoices, delivery address;
  • Connection data : IP address, connection logs, browser, etc.

2.3.Cookies

The Site uses cookies, text files stored in the user’s browser, to:

  • Display the cookie consent banner;
  • To compile statistics and analyze Site usage via Google Analytics.

Cookies are stored  for a maximum of 13 months, and the user’s choice is remembered for   6 months.

The user can configure their browser to accept or reject cookies:

 

2.4. Purposes of the collection

The data collected is used for:

  • To ensure the proper functioning and improvement of the Site;
  • Manage the user account;
  • Manage contact or information requests;
  • Manage user rights over their data (access, rectification, erasure, etc.);
  • To compile statistics to improve the Site;
  • Manage orders, invoices and business relationships.

 

3. Information and consent

During data collection, mandatory data is clearly indicated.

Providing data via the Site constitutes  explicit consent  to its collection and processing in accordance with this policy and applicable legislation.

For minors:

  • A minor   aged 15 or over   can consent alone to the processing of their data in the context of the direct offering of services.
  • For minors under 15 years of age, consent is given by the minor and his/her legal representatives.

 

4. Data Recipients

The data can be accessed by:

  • The internal services of Créationsdélodie;
  • Subcontractors acting on behalf of Créationsdélodie, such as the hosting provider, carriers, and accountant;
  • Payment services (e.g., Stripe);
  • Social networks if the user interacts via share buttons or connects to their social account.

 

5. Shelf life

  • Clients : during the duration of the business relationship + 5 years after its end;
  • Prospects : 3 years after the last contact;
  • Accounting data  : 10 years from the end of the financial year;
  • Cookies : Maximum 13 months.

 

6. Security and confidentiality

Créationsdélodie implements all necessary measures to guarantee the security and confidentiality of data, as well as to prevent any unauthorized access or disclosure.

Subcontractors and partners must adhere to the same level of safety standards.

 

7. User Rights

In accordance with law no. 78-17 and the GDPR, users have a right:

  • Information : to know the purposes and methods of processing;
  • Access : obtain a copy of the data concerning them;
  • Correction and update ;
  • Limitation of treatment  ;
  • Portability : obtaining the data in a structured format;
  • Erasure  in certain cases (unnecessary data, withdrawal of consent, objection, unlawful processing, legal obligation, services for minors);
  • Opposition  for legitimate reasons.

These rights can be exercised at:

Users can also provide instructions on how their data should be handled after their death.

In the event of a dispute, an appeal can be lodged with the CNIL.(www.cnil.fr).

 

8. Changes to the Privacy Policy

This policy may be updated to reflect changes in legislation or practices.
Users are encouraged to check this page regularly.